🛠 Our Service Pledge

At Hero Machine Co., we don’t just sell machines—we stand behind every bolt, weld, and wire. Whether you’re running a CNC plasma table in your garage or operating a high-powered fiber laser for production-level metal fabrication, you deserve equipment you can trust and a support team that’s got your back.

When you invest in our machines, you're not just buying a tool. You're gaining a partner who’s committed to your uptime, your workflow, and your growth.

3-Year Warranty—No Excuses

Every Hero Machine comes with a 3-year warranty covering all parts and manufacturer defects. If a component fails due to a defect, we’ll replace it—no hassle, no red tape, and no cost to you. Whether you're laser cutting sheet metal or knocking out jobs on your plasma, your gear should never be the weak link. And we make sure it isn’t.

Lifetime Tech Support

Need help troubleshooting a software setting? Not sure how to dial in your next metal fabrication job? Whether it's year one or year ten, we’ve got your back. We offer lifetime technical support by phone or WhatsApp—because sometimes you just need to talk to a real person who knows their stuff and has run the same kind of equipment you do.

📲 Scan the QR code above to message Adam directly on WhatsApp.

We Keep You Running

When your machine’s running smooth, your shop’s making money. That’s our whole mission—to keep your CNC plasma tables, fiber lasers, and fab tools operating without a hiccup, so you can stay focused on the work that pays the bills. We know what it’s like to build from the ground up, and we’re here to help you grow.

Welcome to Hero Machine Co.—where muscle meets metal, and service means everything.